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4093 | Technical | Query | Medium | Hicham | Low | gallery: sound of recorded movie is muted when device s... | New | |
Task Description
test version: 1.98 test devices: iPadMini5_iOS14.8.1, iPad5_iOS175.7, iPadPro10.5_iOS16.7.1, iPad6_iOS17.0.3
1. record movie + confirm 2. open control center 3. disable device sound 4. play recorded movie 5. check sound of recorded movie
BUG: the sound of the recorded movie is muted by this action → mov01
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4092 | Technical | Bug Report | Medium | Hicham | Medium | purchase screen: restore don't work (iOS17) | New | |
Task Description
test version: 1.98 affected devices: iPad6_iOS17.0.3, iPad7_iOS17.0.3
1. fresh install 2. go to purchase screen 3. make a successful in-app purchase 4. delete + install app 5. go to purchase screen 6. tap button ‘restore’ 7. enter apple ID + confirm
BUG: there is no store response by this action. As a result the restore doesn’t work for this device type → mov01. The restore is working well when I trigger the purchased item again → mov02
Note: it seems to be related to iOS17 because the restore is working well for iPadMini5_iOS14 (probably it’s one of those sandbox issues again…)
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3864 | Technical | Query | Medium | | Low | store version 1.97: GPP is not activated | New | |
Task Description
store version: 1.97
Problem: the GPP feature is not activated from Google’s side
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3474 | Technical | Bug Report | Medium | frank | Low | android - SM-G991B - gallery: recorded sound is way too... | Feedback | |
Task Description
test version: 1.90 affected device: SM-G991B-os12
1. go to recording 2. select background music heart 3. start recording 4. knock on screen with fingers 5. stop recording 6. tap confirm button 7. go to gallery 8. play movie
BUG: the recorded sound is way too quiet for this device type, I must turn it up to 100% to make it audible → mov01 (I compared with a recoding from Audio Studio)
Note: it’s good for all my other test devices
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3241 | Technical | Bug Report | Medium | | Low | gallery [support]: video gets stopped when tapping whil... | New | |
Task Description
store version: 1.86
Problem: as already mentioned by myself when testing this app, some customers complain about that the video gets stopped when tapping the screen while playback (it seems to be a special problem for some young users as they want to tap the screen while playback)
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3168 | Technical | Query | Medium | | Low | android/iOS: recorded movie is not saved to iMovie app | New | |
Task Description
test version: 1.8 test device: iPadMini6_iOS15.4.1
1. record movie 2. go to gallery 3. tap on upload icon of a movie 4. select ‘save to files’ > ‘on my ipad’ > ‘iMovie’ 5. put app to background 6. open iMovie app 6. look for recorded movie
BUG: the movie is not saved to files → mov01
Note: there is another saving issue for iOS and android: http://www.flyspray.foxandsheep.com/index.php?do=details&task_id=3160
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3165 | Technical | Bug Report | Medium | | Low | android - purchase screen - police pack: string says 'P... | New | |
Task Description
test version: 1.86
Problem: the used string for the police pack says ‘Police’, the term ‘Pack’ is missing as used as for the other packs)→ SC17
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3160 | Technical | Bug Report | Medium | | Low | android/iOS: recorded movie is not saved to device stor... | New | |
Task Description
test version: 1.86 test devices: SM-G935F-os8 (R16NW.G935FXXU8ETI2), H3113-os9 (50.2.A.3.77), A217F-os11 (RP1A.200720.012.A217FXXU7CUI7) / iPadMini6_iOS15.4.1
1. install + launch app 2. grant permission 3. go to recording 4. record movie 5. put app to background 6. open gallery app / check internal storage 6. look for recorded movie
BUG: the recorded movie is not saved automatically to the device storage
Note: the movie can be saved manually by the option ‘save video’
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2981 | Technical | Bug Report | Medium | | Low | android - recording: app crashes by tapping home button... | New | |
Task Description
test version: 1.82 test devices: Nexus6-os7.1.1, SM-G935F-os8 (R16NW.G935FXXU8ETI2), H3113-os9 (50.2.A.3.77), I4113-os10 (53.1.A.3.105), A217F-os11 (RP1A.200720.012.A217FXXU6CUF5)
Situation: 1. go to recording 2. start recording 3. stop recording 4. tap home button
Problem: the app crashes by this action → mov01
Notes: - it happens only in this state and screen, the home button is working well for all other states and screens - it doesn’t happen to F3111-os6 (33.2.A.4.70)
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2971 | Technical | Bug Report | Medium | | Low | android - A217F-os11 - info screen: retry button don't ... | Feedback | |
Task Description
test version: 1.80 affected device: A217F-os11 (RP1A.200720.012.A217FXXU5CUD1)
Situation: 1. install + launch app > permission prompt is shown 2. deny all permissions > info screen is shown 3. tap retry button
Problem: the retry button doesn’t work for this device type. As a restult, the app gest stuck in this screen even when restrating it → mov01
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2620 | Technical | Bug Report | High | | High | I4113 (android 10): app crashes by start recording | New | |
Task Description
test version: 1.76 affected device: I4113-os10 (53.1.A.3.105)
Situation: 1. install + launch app 2. go to recording 3. tap record button to start recording 4. app freezes 5. tap record button again
Problem: the app crashes by this action → please take a look at logfile
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2510 | Technical | Bug Report | Medium | | Low | android - parents area: more apps screen has iOS layout | New | |
Task Description
test version: 1.74
Situation: parents area - more apps
Problem: the more apps screen has the layout from iOS. As a result, most of the icons don’t work → SC07. Here is the correct layout from store version 1.65 → SC08
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2509 | Technical | Bug Report | Medium | | Low | android - parents area: rating tile doesn't work | New | |
Task Description
test version: 1.74
Situation: parents area: I tap on the rating tile → SC06
Problem: there is no response for this event
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2507 | Technical | Bug Report | Medium | | Low | android - gallery: all recorded videos are deleted afte... | Feedback | |
Task Description
test version: 1.74 test devices: SM-T800-os6.0.1, Nexus9-os7.1.1, H3113-os9.0.0
Situation: I update the installed store version 1.65
Problem: all recorded videos are deleted after the update
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1406 | Technical | Bug Report | Medium | | Low | parent area - team screen: quality of top image is not ... | New | |
Task Description
test version: 1.57 test devices: iPad2_iOS9.3.5, iPadAir2_iOS10.2, iPad5_iOS11.2.6, iPadPro10.5_iOS11.4
Situtaion: parent area - team screen
Problem: the quality of the top image is not proper, it looks blurry (it’s good to see for the font) → SC36
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1405 | Technical | Bug Report | Medium | | Low | parent area: tile 'Little Builders' = image is not prop... | New | |
Task Description
test version: 1.57 test devices: iPad2_iOS9.3.5, iPadAir2_iOS10.2, iPad5_iOS11.2.6, iPadPro10.5_iOS11.4
Situtaion: parent area - tile ‘little builders’
Problem: the image is not proper, horizontal stripes are visible → SC35
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1400 | Technical | Bug Report | Medium | | Low | purchase police pack > open effects menu = size of menu... | New | |
Task Description
test version: 1.56(156) test devices: iPad3_iOS9.3.5, iPadMini2_iOS10.3.3, iPadAir1_iOS11.1.2
Situation: I purchase the police pack. Now I enter the recording screen and open the effects menu
Problem: the size of the menu is too big: it has the same size as if all effects have been unlocked. As a result too much empty space is left → SC33
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1397 | Technical | Bug Report | Medium | | Low | purchase value pack > enter start screen x times = purc... | New | |
Task Description
test version: 1.56(156) test devices: iPad3_iOS9.3.5, iPadMini2_iOS10.3.3, iPadAir1_iOS11.1.2
Situation: I purchase the value pack. Now I enter the start screen x times
Problem: the purchase banner still apears although all packs have been purchased → SC27 + SC28
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1396 | Translations | Bug Report | Medium | | Low | purchase screen: value pack = description not updated (... | Feedback | |
Task Description
test version: 1.56(156)
Situation: purchase screen - value pack
Problem: the description has not been updated: it still talks about the removed deco pack but it doesn’t mention the new police pack → SC26
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1393 | Technical | Bug Report | Medium | | Low | studio: new characters = tap areas are partly missing | Feedback | |
Task Description
test version: 1.56 test devices: iPadMini1_ioS8.1.3, iPad2_iOS9.3.5, iPadAir2_iOS10.2, iPhone6s_iOS11.3.1, iPadPro10.5_11.4
Situation: studio: new characters
Problem: the tap area is partly missing for some of the new characters:
- police officer on bike = head → SC14
Krickelkrakel characters: - astronaut(?) = hands and legs → SC15 - red man = hand and foot → SC16 - submarine = periscope → SC17 - girl01 = hands and legs → SC18 - ufo(?) = top area → SC19 - helicopter = rotor and skids → SC20 - butterfly(?) = antenna → SC21 - fox(???) = head, tail, and legs → SC22
- farmer = head (this bug was already fixed in v1.09) → SC24
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1392 | Technical | Bug Report | Medium | | Low | side switch (mute switch) is not disabled | Feedback | |
Task Description
test version: 1.56 test devices: iPadMini1_ioS8.1.3, iPad2_iOS9.3.5, iPadMini2_iOS10.3.3
Problem: the side switch (mute switch) is not disabled
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1391 | Technical | Bug Report | Medium | | Low | purchase screen: gating popup is using old layout | New | |
Task Description
test version: 1.56 test devices: iPadMini1_ioS8.1.3, iPad2_iOS9.3.5, iPadAir2_iOS10.2, iPhone6s_iOS11.3.1, iPadPro10.5_11.4
Situation: purchase screen: gating popup
Problem: the gating popup is using the old layout → SC12. The gating inside the parent area is using the new layout (SC13)
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1388 | Technical | Bug Report | Medium | | Low | iPadMini1- parent area: language selection = background... | New | |
Task Description
test version: 1.56 affected device: iPadMini1_ioS8.1.3
Situation: parent area - language selection
Problem: the backgound color of the language selection is black → SC09
Note: it happens only to this device type
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1387 | Technical | Bug Report | Medium | | Low | parent area - language selection: select language TH = ... | New | |
Task Description
test version: 1.56 test devices: iPadMini1_ioS8.1.3, iPad2_iOS9.3.5, iPadAir2_iOS10.2, iPhone6s_iOS11.3.1, iPadPro10.5_11.4
Situation: parent area - language selection: I select the language TH
Problem: language TH is not supported in any screen
Note: I think we should remove this language from the selection
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1163 | Technical | Query | Medium | frank | Low | gallery: size of preview image is not proper (white bar... | New | |
Task Description
test version: 1.53(153) test devices: iPadAir2_iOS10.2, iPadMini2_iOS10.3.3, iPadAir1_iOS11.2.1, iPad5_iOS11.2.6, iPhone6s_iOS11.2.6
Problems: gallery: the size of the preview image is not proper, there are white bars visible:
- pad devices: the white bars are visible on the left and right edge of the image → SC04 - phone devices: the white bars are visible on the top and bottom edge of the image → SC05
Note: Please compare to previous version → SC06
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978 | Translations | Bug Report | Medium | frank | Low | device language ZH: deny permission = info text not tra... | New | |
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501 | Technical | Query | Medium | frank | Medium | purchase screen: interrupt purchase by killing app = pu... | New | |
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499 | Translations | Bug Report | Medium | frank | Low | purchase screen: description = inconsistent use of capi... | New | |
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498 | Technical | Bug Report | Medium | frank | Medium | purchase doesn't work for indian sandbox account | New | |
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495 | Usability | Feature Request | Medium | frank | Low | screen record: set up objects > use effects = some effe... | New | |
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489 | Technical | Bug Report | Medium | frank | Low | record - object ice cream shop: move object to the left... | New | |
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488 | Technical | Bug Report | Medium | frank | Low | record: select any object (tree/building) > select obje... | New | |
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487 | Technical | Bug Report | Low | frank | Low | record: reach recording time limit > save movie > retur... | New | |
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484 | Technical | Bug Report | Medium | frank | Low | tutorial: record first movie = no help animation points... | New | |
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483 | Technical | Bug Report | Medium | frank | Low | tutorial: open selection = help animation 'record butto... | New | |
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482 | Technical | Bug Report | Medium | frank | Low | tutorial: start and stop recording = help animation 'ef... | New | |
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481 | Usability | Feature Request | Medium | frank | Low | recording: home button triggers by first tap = avoid un... | New | |
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479 | Technical | Bug Report | Medium | frank | Low | start screen: tap start = transition not proper / selec... | New | |
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478 | Technical | Bug Report | Medium | frank | Low | phone devices - screen record: trigger effect 'rain' = ... | New | |
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477 | Art | Feature Request | Medium | frank | Low | record: move character out of screen > let it return = ... | Feedback | |
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475 | Art | Bug Report | Medium | frank | Low | record - fire truck/helicopter: drag character over scr... | New | |
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474 | Technical | Bug Report | Medium | | Medium | phone devices - screen record: pause recording = only o... | Feedback | |
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472 | Technical | Bug Report | Medium | frank | Low | screen record: select effect explosion, rocket, confett... | New | |
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471 | Technical | Bug Report | Medium | frank | Very Low | record - effect 'confetti': trigger effect on bright ba... | New | |
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470 | Usability | Feature Request | Medium | frank | Low | screen record: deselect scene > use effects = some effe... | New | |
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465 | Technical | Bug Report | Medium | frank | Very Low | record+save movie > enter gallery = transition to galle... | New | |
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461 | Technical | Bug Report | Medium | frank | Low | screen record: trigger effect 'earthquake' = background... | New | |
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459 | Technical | Bug Report | Medium | frank | Medium | screen record: several cases to cause different bugs by... | Feedback | |
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458 | Technical | Bug Report | Medium | frank | Low | stop recording > put app to background during save proc... | New | |
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456 | Technical | Bug Report | Medium | frank | Medium | devices are not running stable when recording some movi... | New | |
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