Flyspray::

FS#4234: NNC-amazon - purchase screen: IAP is not possible due to missing button

Mario Vieten — 2026-02-05T09:01:19Z

test device: Amazon Fire HD 10 (2023)-Fire OS 8.3.2.2
store version: 1.7

1. install&launch app
2. go to purchase sceen
3. check for IAP

BUG: the button for IAP is missing. As a result, the extra animals can't be purchased → SC01 + logcat

Update: the IAP never worked for this platform as Amazon API is required to be implemented. Due to low user activity, it would not have been financially worthwhile

REMINDER: maybe we can remove the purchase screen to avoid further confusions on users side

FS#4263: [support] MVA/NNF - android 15 (SDK 35): app get stuck in black screen after launch

Mario Vieten — 2026-02-05T09:00:15Z

affected devices: Redmi A3 MVA-Android15, Motorola Moto G54 5G-Android15
affected apps: MVA-v1.99, NNF-v1.65

Problem: the first complaints regarding latest android version 15 have arrived: the app get stuck in a black screen after launch (it's the same issue that we already had for android version 12, 13 and 14).

Note: Unfortunately I can not do a counter test on my side because I will receive the update for my Samsung device from June of this year at the earliest

FS#4237: [support] - LittleBuilders - Android14: app isn't available for some devices due to incompatibility

Mario Vieten — 2026-02-05T08:59:24Z

store version: 2.0
affected devices: Samsung Galaxy A52s 5G, Samsung Galaxy A53 5G-Android14, Samsung Galaxy Tab S6 Lite-Android14, Samsung Galaxy tab a9+, Samsung-Tablet Galaxy Tab 9-Android14, SM-A156B-android14

Problem: some user complained that the app isn't available for the mentioned Android14 devices

Note: I already created a ticket for other affected apps (tested with my own device SM-A156B-android14): http://www.flyspray.foxandsheep.com/index.php?do=details&task_id=4187

FS#4328: [support] Fox&sheep website - contact: sending mail don't work

Mario Vieten — 2026-02-05T08:57:02Z

URL: https://www.foxandsheep.com/help/
tested browser: Firefox v147.0.1, Microsoft Edge v144.0.3719.82

Problem: das Versenden von Supportmails (contact@foxandsheep.com) funktioniert nicht mehr (DE und EN). Nach Click auf 'submit' erscheint die Fehlermeldung There was an error trying to send your message. Please try again later.

Note: wir hatten bereits einen Fix für das gleiche Problem

FS#4327: [support] NNC-android: extra animals have disappeared after version update 2025000010

Mario Vieten — 2026-01-23T05:35:56Z

store version: 2025000010
affected devices: Samsung Galaxy S25-android16, Motorola moto g85 5G-android15

Problem: There are two users complaining that the extra animals are no longer available after the update:

- Frech! Ich habe die App damals runter geladen und das Schwein, den Affen und den Fisch gleich auch genommen. Ich habe dafür bezahlt und jetzt plötzlich sind sie nicht mehr da. Dafür könnte ich sie aber kaufen für 2,39€. Wie dreist kann man bitte sein? Entweder ihr klärt das oder ich frage mal bei meinem Anwalt nach, was man da machen kann!

- Zuerst die vorab leere Version mit Affen, Fisch und Schwein – jetzt muss man dafür extra bezahlen, obwohl ich die App bereits gekauft habe.

- Mein Sohn war die Tage verwundert das Schwein, Affe und Fisch aus seinem Zirkus verschwunden sind. Ich hatte die Erweiterung am 24.09.2025 über den Google PlayStore gekauft, und jetzt werde ich in der App erneut aufgefordert die Tiere zu bezahlen. Gibt es hier zur Zeit ein Problem oder was kann ich tun das die Tiere wieder freigeschaltet werden?

Note: I cannot confirm this bug on my end; restoring the additional animals worked perfectly on all test devices.

FS#4125: [support] NNF, Chomp, AD - android 14 (SDK 34): app get stuck in black screen after launch

Mario Vieten — 2025-03-17T06:06:43Z

affected devices: Google Pixel 6, Samsung Galaxy S22, Samsung Galaxy S22 Ultra, Samsung Galaxy Tab A7 Lite, Motorola moto g54 5G (XT2343-2)
android version: 14 (SDK 34)
Problem: There are some complaints from android 14 users. It seems to be similar to these issues which we already had in the past with android 12 and 13: http://www.flyspray.foxandsheep.com/index.php?do=details&task_id=3158 www.flyspray.foxandsheep.com/index.php?do=details&task_id=3694:

NIGHTY NIGHT FOREST
- Great app, but doesn't seem to work anymore on my Pixel 6 with Android 14. App closes immediately when I try to open it, even after reinstalling.
- Now it crashes every time. App up to date And phone up to date
- Crashes when I try to launch the app - App won't even open

Update_170325: there came up some complaints about getting stuck after launching the app!

Update_240524: it seems that Chomp and Animal Doctor are affected as well (I'm still waiting for more details from user feedback):

CHOMP
Device: Samsung Galaxy Quantum4
App version name: 1.3.7
- Incompatible with latest Android version.

ANIMAL DOCTOR
Device: Google Pixel 6
App version name: 20200000.07
- App can no longer be opened. Firmware and app are up to date. Memory and cache have been taught. Must be the app. Very bad for a paid app

Device: Google Pixel 7 Pro
App version name: 20200000.07
Only as of recently app is frozen. When select the app it closes immediately

FS#4161: [support] www.foxandsheep.de/hilfe - costumer support: error when submitting message

Mario Vieten — 2025-01-09T08:04:07Z

1. go to https://www.foxandsheep.de/hilfe/ 2. fill out all required text fields
3. submit message

BUG: the message can't be submitted due to error → please take a look at screenshot

FS#4187: SM-A156B-android14 - GooglePlayStore: list of incompatible apps

Mario Vieten — 2024-07-22T11:45:40Z

affected device type: SM-A156B-android14

Problem: following apps can't be downloaded due to error 'This phone isn't compatible with this app' or 'This app isn't avaibale for your device because it was made for an older version of Android'(SC03-SC06):
- NiceSkating
- Coloring
- HatMonkey
- LittleBuilders
- PettingZoo

FS#4186: Chomp - android 14: recorded movie is broken

Mario Vieten — 2024-07-22T11:27:47Z

store version: 1.3.7
affected device type: SM-A156B-android14

1. install + launch app
2. open recording menu > allow all required persmission
3. record movie + save to device
4. go to device gallery
5. check recorded movie

BUG: the movie is broken → SC02

Notes:
- I already mentioned this issue some times ago for android 6: http://www.flyspray.foxandsheep.com/index.php?do=details&task_id=412 - it's working well for H3113-android9, A217F-android11

FS#412: chomp -android 6.0: play back recorded video = movie is broken by horizontal stripes

Mario Vieten — 2024-07-22T11:00:39Z

store version 1.3.7
affected devices: Sony Xperia XA-os6.0, Wileyfox Spark X-os6.0.1

Situation: I record a video and play it back in a movie player

Problem: the movie is faulty: it's broken by horizontal stripes → watch movie

Note: it doesn't occure for any other test devices (os4, os5, os6 and os7)